“The name Carisma reflects the essence of Carlos Alario, a charismatic person who moves away from the word “concierge” to become your “person of trust”. Someone to trust in such an important moment as your leisure time. Ibiza has a special magic and from the hand of Carlos, Manu and the Carisma Services team you will discover things about Ibiza within the reach of very few.”

- CARLOS ALARIO -

CEO of Carisma Experiences

The essence of our CEO Carlos Alario Carlos  of Carisma Services. He arrived to the Ibiza island during the summer of 2008 and began to work at one of the best and more exclusive beach club in the island, where the most glamorous people on the planet gather to enjoy the best music in a unique location. Carlos has since become in a trusted person of many exclusive tourists who chose Ibiza as a summer destination. As a result of this in the summer of 2016 he created Carisma Services. Little by little, the clients who trusted his professionalism and discretion, grew, as did the team that day after day accompanies Carlos in the services offered by Carisma Services.

- MANU GARCÍA -

Managing Director of Carisma Experiences

Manu García is the Managing Director of Carisma Services. From 2009 to summer 2017, he has worked in the most exclusives clubs in Puerto Banus, Marbella. It was there that he developed extensive experience in dealing with exclusive clients and luxury tourism. He is also a partner of a digital agency since 2016 with which they support Carisma in their digital activities.

- CAMILA PANIAGUA -

Camila Paniagua is a member of our team, providing virtual assistance and physical assistance, in addition to being one of those in charge of discovering the new most emblematic sites of the destinations where Carisma operates, she also provides her services as a private chef, with international cuisine, tulum-mexican style, traditional mexican, israeli food dinners, sabbat dinners, and fusion kitchen.

- PAOLA BRAUN -

Brand Ambassador /Household & Event Manager.

With over 20 years of professional career dedicated to customer service and experience worldwide, Paola Braun joins the Carisma team in 2022 as a Brand Ambassador. Together with Carlos, she ensures the highest quality in our services while maintaining the brand standards, with the primary focus on the complete satisfaction and trust of our customers.
She is also owner of the Household & Event management company that joins with Carisma in a Business to Business partnership, being able to guarantee and reinforce our services to an even higher level.

- JHULLS TULUM -

World Class food & beverage
Event manager / VIP Concierge

With more than 20 years of experience in nightlife and VIP customer service, Jhulls has stood out in destinations such as Barcelona, ​​Italy, Holland, Germany, Portugal, England, Ibiza, Mexico and Brazil. As a world-class mixologist and VIP concierge, he offers high-quality, personalized service that exceeds the most demanding expectations.

Digital nomad and world traveler, Jhulls adapts its services to each culture and environment, guaranteeing unique and memorable experiences. In addition, jhulls is based in Tulum where together with Carisma Experience they facilitate a high range of luxury yachts, land, air and marine transportation, in various parts of Mexico, where he organizes exclusive events with elegance and sophistication.

Jhulls speaks Portuguese, Spanish, English, Italian and German, facilitating effective communication with an international clientele. For those seeking excellence in VIP service and event management.

- JEANETTE GONZALEZ -

With a decade of customer service experience and four continuous years at Carisma Experiences, Jeanette González stands out as a leading professional in the tourism and hospitality industry. 

As the General Operations Manager at Carisma Experiences, Jeanette excels in effectively leading her team and coordinating the activities of various departments to ensure the achievement of strategic objectives. She also oversees and manages the administrative sector, ensuring operational efficiency throughout the company.

- CHARLOTTE -

Charlotte joins our team this season from Mexico to assist our clients’ requests, providing advice on any requirement, so that you live a completely satisfactory charismatic moment.

- KAROLINA RODRÍGUEZ -

Virtual Assistance and Events Management

With 4 years of experience as a virtual assistant, specializes in the management of administrative processes, planning and monitoring of the different services offered by Carisma Experiences, ensuring a successful execution.
Her proactive attention to detail highlights her ability to maintain fluid communication and meet the needs of our clients. In addition, her proficiency in content creation and detailed follow-up on logistical tasks demonstrate a focus on operational excellence.
Her commitment to personalized and efficient service aligns with Carisma Experiences’ values.

- VICTOR -

Carisma team since 2018

He is our great ally and best companion who will always be attentive to anything we may need to make your experience as you deserve it. 

His almost 20 years on the island of Ibiza, his professionalism at the wheel, added to his ability to repair anything and his always availability are combined with a super charismatic character that makes him the perfect runner for any event or service we need to deliver! 

You will surely love to meet him and get his big smile every time you see him!

We are not a concierge agency. We are the people to trust in your stay in Ibiza.  Carisma Experiences is a solid team of pro-fessionals and respected crew led by his CEO, Carlos Alario, who with his character and more than 15 years of experience in Ibiza, has built up a charismatic and super friendly network all over the island. Our goal is to make your stay on the island to be an unforgettable experience making everything just easier.

Why Carisma

Discover a more fun and exclusive way to enjoy Ibiza in a more attractive way, let the experience of our team create magic in your requests, we have been on this wonderful island for 20 years and we manage some other destinations around the world.We are known for leaving joy and good memories for our clients and members. Let the magic happen and let that our knowledge give you something very special to remember that you want to repeat.

We offer you

  • Ibiza Guide and recommendations.
  • Restaurant reservations.
  • Reservations at beach clubs.
  • Reservations at beach clubs.
  • Last minute modifications and cancellations.
  • Get what you expect.
  • Leverage on our experience and support for any reservation.
  • We only work and collaborate to provide you the most professional service.
  • Direct and straight collaboration with any services you might need.
  • We will get what you need when you need it.
  • Avoid fraud or scams.
  • We want you to find the right deals and avoid frauds or cheaters.
  • Phone customer assistance at your service for any re quest during your stay.
  • We are not butlers, we will work as a team with you, to know your needs and expectations are so your time here is simply great!
  • But if you need a butler, we can also have it for you.